Web Survey Bibliography
The benefits and disadvantages of online surveys have been researched primarily in terms of response rates and sampling issues. Relatively little attention has been given to other factors associated with the overall quality of data from self-administered questionnaires distributed via the Internet. Addressing this point, this paper focuses on open-ended questions and looks specifically at the length of answers and the item non-response rates produced by online questionnaires when compared with more traditional paper-based questionnaires. Using closely matched groups of respondents (n=466) it compares responses to open-ended questions from near-identical versions of online and paper questionnaires. Findings from the research indicate that online questionnaires tend to produce longer answers to
open-ended questions, although the evidence for this is not strong. The evidence is more persuasive in relation to the item non-response rates where it has been foundthat, although the administration of questionnaires online might have relatively littleimpact on fixed-choice questions, it would seem to reduce item non-response rates significantly where the questions are open-ended and require respondents to provide unstructured text-based answers. Possible reasons for these findings will be considered and the implications for qualitative research will be discussed.
Web survey bibliography (4086)
- Understanding the decision to participate in a survey: motives for refusal and preferred forms of contact...; 2008; Álvarez, R. M., Sevillano, V.
- Non-response in cross-national telephone surveys after the mobile telephone revolution; 2008; Manchin, R., De Keulenaer, F.
- Optimization of costs and errors in mixed-mode surveys; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Cost efficiency in a mixed-mode survey – The Norwegian Rent Marked Survey; 2008; Lagerstrom, B. O.
- Panel Surveys; 2008; Sikkel, D., Hoogendoorn, A.
- Internet Survey Software Tools; 2008; Kaczmirek, L.
- Overview: Online Surveys; 2008; Vehovar, V., Lozar Manfreda, K.
- Analyzing Social Networks via the Internet; 2008; Hogan, B.
- General Approaches to Data Quality and Internet-generated Data; 2008; Rasmussen, K. B.
- Understanding and Managing Legal Issues in Internet Research; 2008; Charlesworth, A.
- Design effects in web surveys: comparing trained and fresh respondents; 2008; Toepoel, V., Das, M., van Soest, A.
- Processing fluency and judgment: Implications for web survey design; 2008; Schwarz, N.
- Graph comprehension: an experiment in displaying data as bar charts, pie charts and tables with and...; 2008; Schonlau, M.
- Online interviews and data quality: A multitrait-multimethod study ; 2008; Scherpenzeel, A.
- Increasing item completion rates in matrix questions ; 2008; Kaczmirek, L.
- The effects of incentives in internet panels: a review; 2008; Goeritz, A.
- Does experience and sample attrition affect response behavior in internet panels? ; 2008; Binswanger, J., Schunk, D.
- The Ethics of Internet Research; 2008; Eynon, R., Fry, J., Schroeder, R.
- The Internet as a Research Medium: An Editorial Introduction to The Sage Handbook of Online Research...; 2008; Lee, R. M., Fielding, N., Blank, G.
- Survey mode effects in smoking status assessment; 2008; Burns, E., Levinson, A.
- Uses of self-anchoring scales in web surveys; 2008; Van Acker, F., Theuns, P.
- Open-ended questions and online surveys: the mode effect in relation to length; 2008; Denscombe, M.
- New survey strategies for radio: the RFM’s “Ouvinte Mais” case study; 2008; Cordeiro, P.
- Dependent Interviewing: Effects on Respondent Burden and Efficiency of Data Collection; 2008; Jaeckle, A.
- From paper to pixels: A comparison of paper and computer formats in psychological assessment ; 2008; Naus, M. J., Philipp, L. M., Samsi, M.
- Web-based network sampling - Efficiency and efficacy of respondent-driven sampling for online research...; 2008; Wejnert, C., Heckathorn, D. D.
- An Evaluation of Respondent Selection Methods for Household Mail Surveys; 2008; Battaglia, M. P., Frankel, M. R., Osborn, L., Mokdad, A., Link, M. W.
- Web-based surveys facilitate undergraduate research and knowledge ; 2008; Steele, S. R.
- The Impact of Nonresponse Rates on Nonresponse Bias; 2008; Groves, R. M., Peytcheva, E.
- Designing and conducting online interviews to investigate interesting consumer phenomena; 2008; Gruber, T., Szmigin, I., Reppel, A. E., Voss, R.
- Comparing response rates from Web and mail surveys: A meta-analysis; 2008; Shih, T.-H., Fan, X.
- Psychological questionnaires and research on the Internet: A literature review; 2008; Orosa, F. J. E., Pinto, I. F., Sales PP
- Health behaviours in people who respond to a web-based survey advertised on regional news media; 2008; Adams, Je., White, Ma.
- Going online - experiences with a web survey; 2008; Kalucy, E., Hordacre, A. L., Patterson, S.
- Response Rates to Expect from Web-Based Surveys and What to Do About It ; 2008; Archer, T. M.
- A very low response rate in an on-line survey of medical practitioners; 2008; Aitken, C., Power, R., Dwyer, R.
- A Primer on Web Surveys; 2008; Austin, T. M., Richter, R. R., Reinking, M. F.
- Measuring ego-centered social networks on the web: Questionnaire design issues ; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- Effect of Incentives on Web-Based Surveys; 2008; Su, J., Shao, P., Fang, J.
- Phone respondents reported less mental health problems whereas mail interviewee gave higher physical...; 2008; Ravens-Sieberer, U., Erhart, M., Wetzel, R., Krügel, A., Brambosch, A.
- Does Gender Influence Online Survey Participation? A Record-Linkage Analysis of University Faculty Online...; 2008; Smith, W. G.
- Current Issues Survey Report, 2008; 2008; Allison, D. H., DeBlois, P. B.
- Asking the age question in mail and online surveys; 2008; Gendall, P., Healey, B.
- Mixed mode: the only 'fitness' regime?; 2008; Blyth, B.
- The journal's 50th anniversary; 2008; Mouncey, P.
- Online Research: Painting a Truer Picture; 2008; Lewis, J.
- The business value of quality online research; 2008; Slotwiner, D.
- Assessing the Accuracy of Online Panel Research: A Toolkit for Decision Makers; 2008; Graham, P.
- Key Issues in Research Accuracy: Sources of bias and error in online research; 2008; Dennis, J. M., Callegaro, M.
- Making Quality Real: Delivering on a Promise of the Best Service and Online Survey Sample ; 2008; Dennis, J. M.